Frequently Asked Questions

About the Products

Definition: of, relating to, or containing gold. Our Aurous Hand Sanitizer is made of the safest, purest, most potent ingredients with an added boost of benefit-packed CBD creating our signature GOLD blend!

Cannabidiol, also known as CBD, is a naturally occurring chemical found in the flowers and leaves of the hemp or cannabis plant. It is one of the most highly concentrated and studied compounds among the 100+ compounds, or cannabinoids, found in the plant. Cannabidiol is known for supporting the mind and body in a variety of ways.

The CBD we use is a variety called isolate. We choose isolate because it mixes best into topical formulas. While we do not process our own CBD oil, we ensure its quality by working closely with our highly regarded Colorado Hemp Farming partners.

Our products contain 0.0% THC. Our extraction process allows us to isolate Cannabidiol, so you get all of the “goodness” from CBD without the “highness” from THC.

Our headquarters is located in the heart of Colorado in close proximity to the hemp farms that produce the oils for our products.

Yes, we are intentional about every ingredient that goes into our products.  We personally craft our formulations to effectively deliver a product that sanitizes, softens and protects your hands.

About your order

You should have received an email notification with your order confirmation number. You will receive another email, with your tracking number, once your order is shipped. If you have any other questions about the status of your order, please email us at


Please email your order number to us and a little information on what didn’t work for you. We’ll take care of the rest. All returns must be processed within 30 days of receiving your order. You will be refunded in full to your original form of payment. Please note, original shipping charges are not refunded. Credit card refunds generally take 7-10 business days to appear on your statement.

Yes. We ship to all 50 states and offer Free shipping on all orders over $100. International orders have a $35 shipping and handling fee and are subject to additional import fees, customs duties and tariffs imposed by the destination country. Aurous Labs is not responsible for any additional fees for customs duties or tariffs. Please see our Shipping & Returns policy for more information

Wholesale and Retail

The best way to ask about how you can get a hold of Aurous Labs products is to fill out our wholesale application. We do our best to answer every inquiry within 48 hours.